We love to support you

We love to support you

Check out the FAQ, download documents, get a quote, consultation or technical support.

Check out the FAQ, download documents, get a quote, consultation or technical support.

Get in touch

If you are visiting from outside of Sweden, please contact our global partner Thermo Fisher Scientific.

Frequently Asked Questions (FAQ)

How to purchase my ASTar?

Beside a straight forward capital purchase, we are also open to discuss rental or reagent rental options with you based on your hospital setting.

How long is the delivery time?

We aim to keep sufficient systems on stock to cover planned demand plus short term needs but in a peak ordering timeframe it may take 6-12 weeks to deliver and install an instrument.

What is the throughput rate?

Load 6 samples direct, after approx. 50 min you can load additional samples, random-access, up to 12. The instrument has a capacity of analyzing 12 discs in parallell. After first 12 samples loaded, the first analysis have to finish before you can load next sample.

Applicable sample types?

The first application is for Gram-negative bacteria present in positive blood culture bottles.

What is approximate time from loading to result?

About 6 hours from loading to result.

How long time can the positive bottles be stored before you run ASTar?

Up to 16 h

Is it possible to operate 24/7?
Yes, the instrument is a load-and-go instrument.

Visiting from outside of Sweden? Contact Thermo Fisher Scientific